Conversocial

About Conversocial

Conversocial is a leading customer engagement platform that specializes in social media customer service and engagement solutions. Founded in 2012, the company provides businesses with tools to manage customer interactions across various social media channels, enabling them to respond to inquiries, resolve issues, and engage with customers in real-time. The platform integrates with major social networks and offers features such as sentiment analysis, automated responses, and analytics to help brands improve their customer service strategies. Conversocial aims to enhance the customer experience by allowing companies to connect with their audience in a more meaningful way, fostering loyalty and satisfaction. With a focus on innovation, Conversocial continuously updates its offerings to meet the evolving needs of businesses in the digital age.

Company facts

Industry

Customer Engagement

Sub-industries

Social Media Management, Customer Service Software, Analytics, Sentiment Analysis, Automation

Location

London, United Kingdom

Employees

1–10

Revenue (USD)

<1M

Products and services

• Social Media Customer Service
• Automated Responses
• Sentiment Analysis
• Analytics Dashboard
• API Integrations
• CRM Integrations
• Customer Engagement Strategy Consulting
• Social Media Strategy Consulting

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