About Lqa
LQA (Leading Quality Assurance) is a prominent player in the hospitality industry, specializing in quality assurance and customer experience management. The company provides comprehensive assessment services to hotels and resorts, helping them enhance their service standards and operational efficiency. With a focus on delivering actionable insights, LQA utilizes a combination of mystery shopping, guest feedback, and industry benchmarking to support its clients in achieving excellence in hospitality. Their services are designed to improve guest satisfaction and loyalty, ultimately driving revenue growth for their clients. LQA is recognized for its commitment to quality and has established a strong reputation within the hospitality sector.
Company facts
- Industry
- Hospitality
- Sub-industries
- Quality Assurance, Customer Experience Management, Mystery Shopping, Consulting, Benchmarking
- Location
- Bromley, United Kingdom
- Employees
- 51–200
- Founded
- 2005
Products and services
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