About Evaluagent
Evaluagent is a leading provider of quality assurance and performance management solutions for contact centers. The company specializes in delivering innovative software that helps organizations improve customer service quality, enhance agent performance, and drive operational efficiency. With a focus on user-friendly interfaces and robust analytics, Evaluagent empowers businesses to monitor, evaluate, and enhance their customer interactions effectively. Their platform integrates seamlessly with existing systems, providing actionable insights that support continuous improvement in service delivery. Evaluagent is committed to helping organizations achieve their customer experience goals through technology-driven solutions.
Company facts
- Industry
- Information Technology And Services
- Sub-industries
- Software Development, Customer Experience Management, Quality Assurance, Performance Management, Analytics
- Location
- Birmingham, United Kingdom
- Employees
- 51–200
- Founded
- 2012
Products and services
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