About Emerald Contact Centre (Ecc)
Emerald Contact Centre (Ecc) is a leading provider of customer service solutions based in Waterford, Ireland. The company specializes in delivering high-quality contact center services, including inbound and outbound call handling, customer support, and telemarketing. With a focus on enhancing customer experience, Ecc employs skilled agents trained to manage various customer interactions across multiple channels. The company aims to help businesses improve their customer engagement and satisfaction through tailored solutions that meet specific needs. Ecc is committed to leveraging technology and best practices in the industry to provide efficient and effective service.
Company facts
- Industry
- Consumer Services
- Sub-industries
- Call Center Services, Customer Support, Telemarketing, Inbound Services, Outbound Services
- Location
- Waterford, Ireland
- Employees
- 51–200
- Founded
- 2010
Products and services
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