About Dispatch
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
Phone: (617) 202-2260
Reported total funding: 18100000
Latest funding: 2 / 12000000
Company facts
- Industry
- Internet
- Sub-industries
- Lastmile, Uber For X, Ondemand, Mobile Workforce Management, Marketplaces, Enterprise Software, Field Service Management
- Location
- Boston, Massachusetts, United States
- Employees
- 51–200
- Revenue (USD)
- 10–25M
- Founded
- 2013
Products and services
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